The English Usage of Employees in Selected Chinese Logistics Companies in China

Abstract

            The purpose of this study was to study (1) the importance of English usage to employees in selected Chinese logistics companies concerning the four skills: listening, speaking, reading, and writing; (2) to study the frequency of the English usage in the different logistic job functions namely: transportation, warehousing, packaging, distribution, and information in the selected Chinese logistics companies concerning the four skills: listening, speaking, reading, and writing; and (3) to study the English proficiency of the current logistics employees in selected Chinese logistics companies concerning the four skills: listening, speaking, reading, and writing. These were studied in selected Chinese logistics companies for current employees concerning the four skills: listening, speaking, reading and writing. A quantitative approach was applied to answer the research questions proposed for this study. The respondents were only employees who worked with logistics functions, which did not include the positions of cleaner, security, and other positions not related to the logistics functions. This study used a questionnaire to collect purposively from a sample of 700 of the population of 965 employees in two selected Chinese logistics companies in China. The statistics used in the data analysis were percentage, mean, standard deviation, t-test, and F-test. From the results of this study, the employees think English usage in the company is important, but they still need a higher awareness of English skills. Employees in the two selected companies used English at least one time during the month, the level of professional English proficiency was average, and the higher the position, the better the English skills.