Work Motivation of Registered Nurses in Generation Z in a Private Hospital in Chonburi Province

Abstract

           This study is aimed at 1. studying the work motivation of registered nurses in Generation Z in a private hospital in Chonburi province; 2. studying guidelines to build work motivation of registered nurses in Generation Z in a private hospital in Chonburi province. The research was conducted through qualitative method with in-depth interviews with informants composed of 17 registered nurses in Generation Z working in a private hospital in Chonburi province. The data was analyzed through content analysis method. The researcher concluded that, according to the 1st objective of this study, registered nurses in Generation Z defined work motivation as stimulant, push factor, and what encouraged registered nurses to come to work, and improve their work performance. The researcher found that 9 aspects affecting work motivation of registered nurses in Generation Z were as follows: 1) Working team; 2) Family; 3) Remuneration and Benefits; 4) Nature of job; 5) Recognition; 6) Work-life balance; 7) Career advancement; 8) Rewards and 9) Work environment. The aspects affecting work motivation of registered nurses in Generation Z the most were working team, family, remuneration and benefits. Furthermore, according to 2nd objective of this study, the researcher found 5 guidelines to build work motivation of registered nurses in Generation Z were: 1. Attaching importance to the employees and building sense of ownership; 2. Reduction of workload and increase of number of registered nurses; 3. Provision of support and training for registered nurses; 4. Organizing activities to strengthen positive relationship between the employees in the same and different departments; 5. Adjustment of assessment criteria for newly hired registered nurses.